Insurance & Billing

Healwell Lymphatics & Massage accepts select insurance plans for medically necessary care when massage therapy benefits are available. Coverage varies by plan and must be verified before treatment. Most post-plastic-surgery recovery services are self-pay.

What Insurance Does—and Doesn’t—Cover

Most health insurance plans do not cover massage or lymphatic care related solely to elective cosmetic or plastic surgery. These services are generally self-pay.

Coverage may be available when treatment is medically necessary, the client’s plan includes massage therapy benefits, and the required prescription or referral has been provided. This may include care related to recovery from a medically necessary procedure, clinically documented swelling or edema, or another qualifying diagnosis.

Insurance coverage is determined by the individual plan and is never guaranteed. Healwell Lymphatics & Massage will verify available benefits whenever possible before treatment begins.

Insurance Plans

Healwell Lymphatics & Massage is an in-network provider with Regence BlueCross BlueShield. We may also be able to bill certain affiliated or out-of-area Blue Cross Blue Shield plans, including:

  • Regence BCBS of Oregon, Idaho, and Washington

  • BCBS Federal Employee Program

  • BridgeSpan

  • Healthcare Management Administrators

  • Premera Blue Cross

  • Anthem Blue Cross Blue Shield

  • Regence Group Administrators

Participation and benefits vary by plan. Being affiliated with one of these insurers does not guarantee that your policy includes massage therapy or manual lymphatic drainage benefits. Please contact us before scheduling insurance-based care so we can verify your benefits whenever possible.

Before Using Insurance

Insurance benefits for massage therapy vary considerably. Before beginning insurance-based care, please keep the following in mind:

A physician’s prescription is required. Healwell Lymphatics & Massage requires a prescription before the first insurance-based appointment, even when the insurance plan may not require one. The prescription should include the qualifying diagnosis and the recommended frequency and duration of treatment.

Benefits must be verified in advance. Please provide your insurance information at least two business days before your appointment. We will verify available benefits whenever possible, but verification is not a guarantee of payment.

You remain responsible for uncovered charges. Deductibles, copayments, coinsurance, excluded services, and claims denied by the insurer are the client’s responsibility.

Payment arrangements depend on the plan. We will explain any expected payment before treatment whenever that information is available.

Flexible Spending and Health Savings Accounts

FSA or HSA funds may be used for qualifying medically necessary services. Your plan administrator may require a physician’s prescription or letter of medical necessity, along with an itemized receipt.

Eligibility is determined by your individual plan. Services related solely to elective cosmetic surgery may not qualify. Healwell Lymphatics & Massage can provide an itemized receipt upon request, but clients are responsible for confirming eligibility with their FSA or HSA administrator.

Questions About Insurance?

Please contact Healwell Lymphatics & Massage at least two business days before your first insurance-based appointment. We can help verify available benefits and explain the billing process before treatment begins.

Benefit information provided by an insurer is not a guarantee of payment. Final coverage decisions are made by your insurance company after a claim is submitted.